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Comparing Heartsome Translation Studio and MadCap Lingo

Which software is better? Here is a rundown of features and reviews to help you make your decision.

Name	Heartsome Translation Studio	MadCap Lingo
Review breakdown	(3 reviews)	(2 reviews)
Most helpful review	very nice features available, but not as efficient to use and support may be spotty By Scott Ellsworth This is a beautiful program, with some very nice features. But ultimately I chose OmegaT over Heartsome, because Heartsome just isn't as efficient to use. pluses: * can filter the editing pane to show only certain types of segments * easy to switch the editing pane between horizontal and vertical relation of source to target segment * can merge and split a segment (I didn’t try this feature out) * can edit the source segment * can display formatting tags at three different levels of detail * numeral consistency check (my sample translations didn’t have figures in them, so I couldn’t test this feature) minuses: * technical support is iffy: I sent a note to support through the website, and never received any reply. Later their support staff just happened to send me a “How’s it going?” email, and in my reply I included the full text of my support request. They were then very helpful in addressing all issues, albeit with a time-zone delay since they’re located in East Asia. Perhaps regular email is the way to contact them. the process of starting up a new project seems long to me, though this is a little hard for me to quantify or explain * it failed to import my tmx file — though technical support examined my file, declared it was a glitch in their program, and said they would resolve it * I found the various segment statuses confusing, as well as the icons used to denote them (the program and the documentation don’t fully explain what the icons mean) * the program creates a rather complex folder hierarchy, and it can be hard to find the translation memories and glossaries to select them in the program, and to find the target file (except by opening it from within the program) 5 out of 5 found this review helpful. Read more reviews →	Great tool, would recommend to all my colleagues, must have for Flare translation By Peter Argondizzo Lingo is a must have tool for the proper translation of MadCap Flare resources. Lingo packages content from any of the programs in the MadPak Suite into a Lingo project which can be exported into XLIFF files so you can translate the files in the CAT tool of your choice. Then you simply import the XLIFF back into Lingo and you can export back to Flare. Lingo makes the process go very smoothly. Updates and project alignment are also handled very efficiently. 1 out of 1 found this review helpful. Read more reviews →
Product description	Heartsome Translation Studio 8.0 to be released soon! Continues to be the only truly cross-platform computer-aided translation tool -- Windows, Linux, Mac, Solaris and Unix. Integrated project management functions, supports powerful drag-and-drop and batch operations, and helps streamline project management tasks. New and redesigned filters, support Adobe FrameMaker 7/8/9/10 MIF, Adobe InDesign IDML, SDL TRADOS XLIFF, DejaVu XLIFF filters and completely redesigned Microsoft Office 2007/2010, HTML and SDL TRADOS TagEditor (.ttx) file filters make translation content conversion to Heartsome XLIFF more accurate. Innovative Pre-stored MT, supports both Google Translate API v2 and Bing Translator, and is pioneering machine translation storage as a TM in the Heartsome XLIFF file. More flexible QA function, you can automatically set Heartsome Translation Studio 8.0 to perform QA while confirming or approving translations. You can also manually perform QA against single files, multiple files or the whole project. Heartsome XLIFF files can be exported to RTF files for proofreading and can be updated while importing the edited RTF files. Increased database and cloud database support, your team members or freelancers around the world can easily share TMs and Termbases. Flexible license management, activate or deactivate licenses yourself online without the need to contact customer service. Enhanced terminology consistency functionality, and quick translation.	MadCap Lingo is a translation management solution designed to assist technical writers, documentation specialists and professional translators in the translation and localization process. Improve translation efficiency with a streamlined workflow using built-in Translation Memory technology (TMX support), detailed reporting capabilities, and advanced translation features such as alignment, termbases and more. Learn more
Price	Free versions and versions starting at €208.00	$599.00 US
File formats	RTF, HTML, XML, DITA, Plain Text, PO, RC/ResX, FrameMaker MIF, SVG, Open Document (OpenOffice.org 2.x) and OpenOffice.org 1.x, Office 2003/2007 XML formats, Trados TTX and Adobe InDesign CS2/CS3 INX	Microsoft® Word™ documents (no local install required) PowerPoint files Adobe® InDesign® XLIFF files HTM and HTML ResX files and much more!
License type	Perpetual	Available as perpetual or time limited
Operating system	Linux, Windows, MacOS	Windows
System requirements	No data	Intel Pentium 4 or better processor 4096 MB memory (RAM) 400 MB available hard drive space Microsoft SQL Server Compact Edition 4.0 -
Compatibility	Integrates open language technology standards:XLIFF, TMX, TBX, SRX	Supports standard file formats XLIFF, DITA, HTML, TMX, and TBX. Also all MadCap filetypes, SDLXLIFF, TTX, TXML, .resx, .doc, .docx, .ppt, .pptx, .fm, .book, .mif, idml, .dita, .htm, .rtf, .txt.
Support and upgrades offered/included	Check with manufacturer	Free updates, but not upgrades, Free community support, Installation support
Support and tutorial links	No data	Product Overview Tutorials
Free trial	No data	No data
Languages supported	No data	Left to Right and Right to Left

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